SMS services

If you register your mobile phone number, you will be able to receive information free of charge:

  • If electricity supply to your home is interrupted – and when it is restored;
  • About scheduled repairs that will cause temporary electricity supply interruptions for your home;

We also provide you with an option to request specific information via text messages:

Service Service description Number to text Text
Registration Registration of a mobile phone number to receive information 8800  Text the following:REG Your contract No. Example: REG 90020030000
Fault reporting Easy and convenient way to report on a technical issue.  8800 Text the following: B Example: B
Meter readings submission, if you have 1 meter (1 time zone)   Meter readings submission tool for customers who have only one single time-zone meter 8800 Text the following: RAD, space, Your contract No.,meter reading. Example: RAD 90020030000 233378 
Meter readings submission, if you have 1 meter (2 time zones)  Meter readings submission tool for customers who have only one two time-zone meter 8800 Text the following: RAD, space, Your contract No., space, d, space, meter reading (day), space, n, space, meter reading (night). Example: RAD 9002003000 d 233378 n 113443
Meter readings submission, if you have 2 or more meters (1 time zone)   Meter readings submission tool for customers who have 2 or more single time-zone meters 8800 Text the following: RAD, space, Your Counter No.,meter reading. Example: RAD 9002003000 233378 
Meter readings submission, if you have 2 or more meters (2 time zones)  Meter readings submission tool for customers who have 2 or more two time-zone meters 8800 Text the following: RAD, space, Your Counter No., space, d, space, meter reading (day), space, n, space, meter reading (night). Example: RAD 900200300000 d 233378 n 113443
Unsubscribing from advertising information  You notify us that from now on you do not wish to receive advertising information to this telephone number. 8800  Text the following: STOP Example: STOP
More options