Boiler malfunctions or component failures are a situation nobody wants to find themselves. To avoid being left without heating, choose For Safety of Heating Solutions insurance! We will take care of arranging temporary heating solutions, provide remote assistance at any time of the day or night, as well as ensure the prompt arrival of a technician.

Benefits of choosing the For Safety of Heating Solutions insurance:

  • Specialist a call away: 24-hour support for remote advice or calling a technician;
  • Gas boiler or heat pump technician: the specialist will arrive within 3 hours of the call;
  • Installation of a temporary solution to provide heat;
  • With Safety of Heating Solutions Plus we ensure repair of gas boiler or heat pump: the technician will take care of restoring the heat supply. You can also have your gas boiler or heat pump repaired with the necessary spare parts provided, the cost of which will be covered by the insurance amount. 
Gas boiler and heat pump insurance
For safe heating solutions

For safe heating solutions

€3.30 / per month

€3.30 / per month

With Heating Solutions Safety Insurance, you get both remote assistance from a certified specialist and on-site assistance to diagnose the problem and repair the boiler.

  • A specialist within calling distance;
  • Gas boiler or heat pump technician;
  • Installation of a temporary solution.

 

To apply for Heating Solutions Safety Insurance, please complete the application form with your name, surname and contact details. We will contact you within 2 working days.

Heating Solutions Safety Plus

Heating Solutions Safety Plus

€5.50 / per month

€5.50 / per month

With Heating Solutions Safety Plus, you will receive both remote advice from a certified engineer and on-site assistance to diagnose the problem and repair the boiler failure, as well as the cost of replacement parts within the policy coverage.

  • A specialist within calling distance;
  • Gas boiler or heat pump technician;
  • Installation of a temporary solution;
  • Prevention of gas boiler or heat pump failure.

  • Repair of a gas boiler or heat pump with the necessary spare parts.

 

To apply for Heating Solutions Safety Plus Insurance, please complete the application form with your name, surname and contact details. We will contact you within 2 working days.

If an insured event occurs

We invite you to apply for insurance claims in following ways:

  • by calling ERGO Customer Support Service at +371 22585500.

 

Read the terms and conditions of the Payment security insurance (in Latvian).

Read the sample of insurance sertificate (in Latvian).

 

Customer service

If you have bought the service but wish to cancel, you have a 14-day right of withdrawal. Please download and complete the withdrawal form and send it to elektrumveikals@elektrum.lv.