You do not have to worry about paying your electricity and gas bills when times get tough. Payment security insurance – this is financial assistance to help Elektrum customers and their family members cover electricity and gas bills in the event of serious health problems, serious accident or a lost job.

When can Payment security insurance be useful?

When can Payment security insurance be useful?

  • Unemployment – dismissal due to redundancies or elimination of a position due to reorganisation (the insurance takes effect 60 days after the policy start date).
  • Long-term sick leave – sick leave of more than 30 days in the event of an accident or unexpected illness (the insurance takes effect 30 days after the policy start date).
  • Unemployment – dismissal due to redundancies or elimination of a position due to reorganisation (the insurance takes effect 60 days after the policy start date).
  • Long-term sick leave – sick leave of more than 30 days in the event of an accident or unexpected illness (the insurance takes effect 30 days after the policy start date).
<p><span style="font-size: 32px;"><strong>Payment security</strong></span></p>

Payment security

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€1.80 / per month

€1.80 / per month

Choose

Payment security insurance – this is financial assistance to help Elektrum customers and their family members cover electricity and gas invoices in the event of unemployment, incapacity for work or accident.

  • support in crisis situations
  • possibility to choose the amount of support
  • possibility to choose the period of support

We provide assistance in the following cases:

      • serious health problems;
        • serious accident;
          • loss of job.

Learn more about insurance terms and conditions.

View the insurance certificate

Max period of compensation:
Max amount of compensation:

Frequently asked questions and answers about Elektrum insurance

Who will benefit from Payment security insurance?

The insured person is at least 18 years old and not older than 65 years and is not self-employed (the insured person cannot be a person with a physical or mental disability requiring care or supervision).
 
What will the aid amount be?

EUR 50/month or EUR 100/month depending on the cover chosen by the customer

How long will the aid disbursement period be?

6 or 12 months depending on the coverage chosen by the customer:

Payment security insurance - Elektrum

What is the waiting period?

The period from the date the policy is taken out when the cover takes effect:
· Long-term sick leave – the insurance takes effect 30 days after the policy start date
· Unemployment – the insurance takes effect 60 days after the policy start date
 
Payment security, the insurance deductible period is 30 days.

If an insured event occurs

If an insured event occurs

We invite you to apply for insurance claims in following ways:

  • electronically on the ERGO website www.ergo.lv under "Pieteikt atlīdzību” (“Apply for insurance claims”);
  • by calling ERGO Customer Support Service at 1887 (or +371 67081887, when calling from abroad).


Read the terms and conditions of the Payment security insurance.

We invite you to apply for insurance claims in following ways:

  • electronically on the ERGO website www.ergo.lv under "Pieteikt atlīdzību” (“Apply for insurance claims”);
  • by calling ERGO Customer Support Service at 1887 (or +371 67081887, when calling from abroad).


Read the terms and conditions of the Payment security insurance.