Questions and answers
If you have concluded an agreement on electricity supply with Elektrum, we include the charge for the Energomonitoring service in the electricity bill. The invoices must be disbursed as usual.
If you have not concluded an agreement on electricity supply with Elektrum, we issue a separate invoice for the service, which must be disbursed within 20 days as of invoicing.
We will contact you and agree on the time and place of the installation within three business days from the registration of the application. Depending on the equipment installed and the number of connections, instantaneous consumption data will be shown on the portal at once, while the historical data — within 10–15 minutes following the equipment installation.
Yes, you can also apply for the service if you have concluded an agreement with another electricity supplier.
In the switchgear cabinet the wires, which are connected to automatic switches, are encircled by connectors for data reading. They transmit the information to the portal elektrum.lv through the data recorder.
It is not possible to differentiate individual consumers in the data, which are read by smart meters, just the total consumption at a 5-minute interval. This service offers to see the data at a 1-minute interval and analyse the consumers in a group or individually.
These data are sufficiently precise for the consumption analysis but they are not as precise as needed for payment settlements.
The equipment measures current intensity. The capacity is calculated on the assumption that the network voltage is 230V.
The capacity, consumed by the equipment, is 1W.
Energomonitoring equipment has a 24-month guarantee period as of the moment of the installation of the equipment in your object in the event of its purchase.
The equipment is designed and produced by the manufacturer “Gercini” LTD in Latvia.
Yes, you can buy the equipment either by making a lump sum payment for its full value or by leasing it for 12 consecutive months.
Have any additional questions? Ask here!