If you have concluded an agreement on electricity supply with Elektrum, we include the charge for the Energomonitoring service in the electricity bill. The invoices must be disbursed as usual.

If you have not concluded an agreement on electricity supply with Elektrum, we issue a separate invoice for the service, which must be disbursed within 20 days as of invoicing.

We will contact you and agree on the time and place of the installation within three business days from the registration of the application. Depending on the equipment installed and the number of connections, instantaneous consumption data will be shown on the portal at once, while the historical data — within 10–15 minutes following the equipment installation.

Yes, you can also apply for the service if you have concluded an agreement with another electricity supplier.