A regularly serviced heat pump uses 10–25% less electricity than a neglected unit.

• Outdoor units of the heat pump must not be covered.
• Check regularly for accumulations of autumn leaves or snow on it. This also applies to the bottom and side of the heat pump.
• During the winter months, take care to ensure that excessive ice or snow doesn’t accumulate on and around the equipment. This is particularly important in adverse weather conditions.
• Sharp knives or tools must not be used to remove ice or dirt from the heat pump coils. This can cause serious damage to the equipment and physical injury. If the appliance becomes frosty again, a specialist should be contacted.
• System maintenance should be carried out according to the manufacturer’s instructions, and the filters should be cleaned monthly or as required.
• A professional technician should service your heat pump once per year.