Boiler malfunctions or component failures are a situation nobody wants to find themselves. To avoid being left without heating, choose For Safety of Heating Solutions insurance! We will take care of arranging temporary heating solutions, provide remote assistance at any time of the day or night, as well as ensure the prompt arrival of a technician.

product icon For safe heating solutions

Gas boiler or heat pump engineer assistance

3.30

Eur/month

Apply

Certified specialist remote consultation


On-site assistance

Recording the damage incurred and determining the extent of the loss, incl. preparation of a cost estimate

Installation of temporary heating equipment

product icon For safe heating solutions Plus

Gas boiler or heat pump engineer assistance, including repairs and the purchase of spare parts

5.50

Eur/month

Apply

Certified specialist remote consultation


On-site Assistance

Recording the damage incurred and determining the extent of the loss, incl. preparation of a cost estimate

Installation of temporary heating equipment

Gas boiler or heat pump repair, including the necessary spare parts

Benefits of choosing the For Safety of Heating Solutions insurance:

  • Specialist a call away: 24-hour support for remote advice or calling a technician;
  • Gas boiler or heat pump technician: the specialist will arrive within 3 hours of the call;
  • Installation of a temporary solution to provide heat;
  • With Safety of Heating Solutions Plus we ensure repair of gas boiler or heat pump: the technician will take care of restoring the heat supply. You can also have your gas boiler or heat pump repaired with the necessary spare parts provided, the cost of which will be covered by the insurance amount. 
Gas boiler and heat pump insurance

Apply for insurance For safety of heating solutions!

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Your data will be processed for the purpose of providing consultations and preparing offers in accordance with Latvenergo AS Principles of Customer Personal Data Processing. Upon conclusion of the insurance contract, the data will be transferred to the Insurer to ensure the performance of the insurance service. 

If an insured event occurs

We invite you to apply for insurance claims in following ways:

  • by calling ERGO Customer Support Service at +371 22585500.

 

Read the terms and conditions of the Payment security insurance (in Latvian).

Read the sample of insurance sertificate (in Latvian).

 

Customer service

If you have bought the service but wish to cancel, you have a 14-day right of withdrawal. Please download and complete the withdrawal form and send it to elektrumveikals@elektrum.lv.