Boiler malfunctions or component failures are a situation nobody wants to find themselves. To avoid being left without heating, choose For Safety of Heating Solutions insurance! We will take care of arranging temporary heating solutions, provide remote assistance at any time of the day or night, as well as ensure the prompt arrival of a technician.
For safe heating solutions
Gas boiler or heat pump engineer assistance
Eur/month
Certified specialist remote consultation
On-site assistance
Recording the damage incurred and determining the extent of the loss, incl. preparation of a cost estimate
Installation of temporary heating equipment
For safe heating solutions Plus
Gas boiler or heat pump engineer assistance, including repairs and the purchase of spare parts
Eur/month
Certified specialist remote consultation
On-site Assistance
Recording the damage incurred and determining the extent of the loss, incl. preparation of a cost estimate
Installation of temporary heating equipment
Gas boiler or heat pump repair, including the necessary spare parts
Benefits of choosing the For Safety of Heating Solutions insurance:
- Specialist a call away: 24-hour support for remote advice or calling a technician;
- Gas boiler or heat pump technician: the specialist will arrive within 3 hours of the call;
- Installation of a temporary solution to provide heat;
- With Safety of Heating Solutions Plus we ensure repair of gas boiler or heat pump: the technician will take care of restoring the heat supply. You can also have your gas boiler or heat pump repaired with the necessary spare parts provided, the cost of which will be covered by the insurance amount.

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Your data will be processed for the purpose of providing consultations and preparing offers in accordance with Latvenergo AS Principles of Customer Personal Data Processing. Upon conclusion of the insurance contract, the data will be transferred to the Insurer to ensure the performance of the insurance service.
Heating insurance throughout Latvia, for gas boilers and heat pumps
Conditions of the Service
If an insured event occurs
We invite you to apply for insurance claims in following ways:
- by calling ERGO Customer Support Service at +371 22585500.
Read the terms and conditions of the Payment security insurance (in Latvian).
Read the sample of insurance sertificate (in Latvian).

If you have bought the service but wish to cancel, you have a 14-day right of withdrawal. Please download and complete the withdrawal form and send it to elektrumveikals@elektrum.lv.
